21.com Casino Review

21.comResponsible Gambling
CASINORANK
8.2/10
Bonus offer
US$1 000
+ 900 Free Spins
Wide game selection
Generous bonuses
User-friendly interface
Live dealer options
Strong security
Trusted
Verified
Secure
Wide game selection
Generous bonuses
User-friendly interface
Live dealer options
Strong security
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Thando Dlamini
Written byThando DlaminiWriter
CasinoRank's Verdict

CasinoRank's Verdict

21.com receives an 8.2 rating for its mobile casino offering, a score reflecting a blend of my expert opinion and data-driven analysis from AutoRank's Maximus system. This score indicates a strong platform with some areas for potential improvement.

The game selection is good, featuring a variety of slots and table games optimized for mobile play. However, some players might find the overall number of titles slightly limited compared to larger platforms. The bonus offerings are attractive, particularly the welcome bonus, but wagering requirements could be more competitive. The payment options are convenient, catering to various preferences with fast processing times, an essential aspect for mobile users.

21.com demonstrates solid trust and safety measures, including licensing and responsible gaming features. Account management is straightforward, with easy registration and navigation on mobile devices. However, there's room for improvement in global availability, as some regions have restricted access. This limited accessibility impacts the overall score and could be a significant drawback for players in certain locations. While 21.com performs well in many aspects crucial for a positive mobile casino experience, expanding game variety and improving global reach would elevate its standing further.

21.com Bonuses

21.com Bonuses

Having reviewed countless mobile casinos, I've seen a wide range of bonus structures. 21.com's approach is noteworthy for its focus on player engagement through a combination of Free Spins Bonuses and a Welcome Bonus. This dual offering provides a balanced introduction for newcomers while also catering to seasoned players who appreciate the thrill of free spins.

The Welcome Bonus at 21.com is designed to boost your initial bankroll, giving you more opportunities to explore their diverse game selection on your mobile device. It's a common practice, but 21.com's execution is particularly smooth, integrating seamlessly with the mobile platform. Meanwhile, their Free Spins Bonuses offer a taste of specific slot games without requiring an initial wager. This is a great way to discover new titles or enjoy familiar favorites.

I've noticed a growing trend in mobile casinos towards more targeted bonus offerings, and 21.com seems to be ahead of the curve in this respect. Their combination of a Welcome Bonus and Free Spins Bonuses provides a solid foundation for players looking to maximize their mobile gaming experience.

Deposit BonusDeposit Bonus
Games

Games

21.com's mobile casino offers a solid selection of games to keep players entertained. I've seen numerous platforms, and their focus on a core collection of roulette, blackjack, and slots is a smart move. They also include a few less common options like baccarat and video poker, which adds a nice touch for those looking beyond the usual. While they do have other games, the emphasis on these popular choices suggests they prioritize quality over quantity. If you’re looking for a reliable mobile casino experience with a good range of classic titles, 21.com is worth checking out.

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Software

21.com's game selection is powered by a mix of industry giants and some lesser-known but exciting studios. You'll find familiar names like Betsoft, known for its cinematic 3D slots, and Pragmatic Play, a powerhouse provider of slots, live casino games, and bingo. I've always appreciated Pragmatic Play's diverse portfolio; they consistently deliver high-quality games across various genres. This variety is a definite plus for 21.com players.

What's particularly interesting is the inclusion of studios like Snowborn Games, a relatively new player making waves with innovative mechanics, and Hacksaw Gaming, which focuses on creating engaging scratch cards and instant win games. I've found that these smaller studios often bring fresh perspectives to game design, injecting some much-needed originality into the casino landscape. While the overall number of games might not be the largest compared to some mega-casinos, the curated selection at 21.com ensures a good balance between popular titles and unique gaming experiences. If you're tired of seeing the same old slots everywhere, 21.com's inclusion of studios like Kalamba Games and 4ThePlayer might be just what you're looking for. They offer something a bit different, and based on my observations, their games are gaining popularity quickly. Keep an eye out for titles from these providers; they could become your new favorites.

Payments

Payments

From my perspective as a payment systems analyst, 21.com offers a solid selection of deposit and withdrawal methods for mobile casino players. They support popular credit cards like Visa and MasterCard, along with a variety of e-wallets such as Skrill, Neteller, and Payz. I've also observed the increasing prevalence of Interac and iDebit, especially for players preferring direct bank transfers. Trustly also provides a secure and efficient way to manage your casino funds. While these represent the most common options, 21.com provides additional payment methods to cater to diverse player preferences. When choosing your payment type, consider transaction speed, fees (if any), and your personal comfort level with the security protocols of each method. Selecting the right payment solution can significantly enhance your mobile casino experience.

How to Make a Deposit at 21.com

From my experience, depositing at 21.com is generally straightforward. Here's a typical step-by-step guide:

  1. Log in to your 21.com account. If you haven't already, you'll need to create an account first.
  2. Navigate to the cashier or deposit section. This is usually clearly marked in the main menu or user dashboard.
  3. Choose your preferred deposit method. 21.com typically offers various options, such as credit/debit cards, e-wallets, and bank transfers. The available methods can vary depending on your location.
  4. Enter the amount you wish to deposit. Pay attention to any minimum or maximum deposit limits specified by 21.com or your chosen payment provider.
  5. Provide the required payment details. This will vary depending on the selected method. For example, if using a card, you'll need to enter the card number, expiry date, and CVV. For an e-wallet, you might be redirected to the e-wallet provider's site to authorize the transaction.
  6. Confirm the deposit. Double-check all the details before confirming to avoid any errors.

Deposits are usually processed quickly, often instantly. However, some methods, like bank transfers, may take longer. Be sure to review 21.com's terms and conditions for information regarding any applicable fees and processing times. While I haven't personally encountered any unexpected deposit fees at 21.com, it's always prudent to verify this information beforehand, as fee structures can change.

In short, depositing at 21.com is generally a user-friendly process. Following these steps should ensure a smooth and efficient deposit experience.

How to Make a Withdrawal at 21.com

From my experience, withdrawing from 21.com is generally a straightforward process. Here's a step-by-step guide:

  1. Log in to your 21.com account.
  2. Navigate to the cashier or banking section. This is usually clearly marked in the main menu or user dashboard.
  3. Select the withdrawal option. You'll likely see a list of available withdrawal methods.
  4. Choose your preferred withdrawal method. The options available may vary depending on your location and account history, but you'll typically find options like bank transfers, e-wallets, and card withdrawals.
  5. Enter the amount you wish to withdraw. Pay attention to any minimum or maximum withdrawal limits displayed on the screen.
  6. Provide the necessary information for your chosen method. This could include bank account details, e-wallet information, or card numbers.
  7. Double-check all the details you've entered to ensure accuracy before confirming the transaction. Mistakes can lead to delays.
  8. Confirm the withdrawal request. You may receive a confirmation email or notification.

Withdrawal processing times at 21.com can vary depending on the chosen method. E-wallets are often the fastest, while bank transfers can take a few business days. Be aware that there might be fees associated with certain withdrawal methods. Check 21.com's terms and conditions or FAQ section for details on specific fees and processing times.

In short, withdrawing your winnings from 21.com is generally a simple process if you follow these steps. Always ensure you're aware of any associated fees and processing times before initiating a withdrawal.

Global Availability

Global Availability

Currencies

21.com offers a somewhat unusual mix of currencies. They support Norwegian kroner, Polish zlotys, and Chilean pesos, which caters to specific player demographics. In my experience, this targeted approach can be advantageous for players from those regions, simplifying deposits and withdrawals. However, it's worth noting that the range isn't as extensive as some other platforms. Based on my observations, players may find this limiting if they prefer to manage their funds in other currencies. I'd recommend checking 21.com directly to confirm their full list of supported currencies, as they may support more than I have observed.

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Languages

21.com's multilingual support is noteworthy. They offer a solid range of options, including German, French, Spanish, Norwegian, Finnish, and, importantly for many players, Japanese. Based on my observations, this selection caters to a broad audience. While English is available, the inclusion of less common options like Finnish and Japanese indicates a commitment to diverse markets. From my experience, this wider language availability can significantly enhance the player experience by making navigation and support more accessible.

Trust & Safety

Trust & Safety

When considering a mobile casino, trust and safety should be paramount. 21.com understands this and has implemented various measures to protect its players. Their security protocols aim to safeguard your financial and personal information, creating a secure gaming environment.

The terms and conditions at 21.com are fairly standard for the industry. They outline the rules of play, account management, and other important details. It's always a good idea to familiarize yourself with these terms before engaging in any gameplay. They are readily available on the 21.com website.

Privacy is also a key concern for online casino players. 21.com's privacy policy explains how they collect, use, and protect your data. This policy clarifies what information they gather, why they need it, and how it's kept secure. Understanding these policies is crucial for a positive and secure gaming experience at 21.com Casino.

Security

Playing at a secure mobile casino is paramount, and 21.com understands this. They employ several measures to protect player data and funds. The Casino utilizes encryption technology, a standard practice for safeguarding information transmitted online. This helps prevent unauthorized access to sensitive details like financial transactions and personal information.

21.com also promotes responsible gaming, offering tools and resources to help players manage their gambling habits. This commitment to player well-being demonstrates a responsible approach to online gaming. While specific details about security protocols are not always publicly disclosed for security reasons, 21.com appears to adhere to industry best practices, giving players confidence in the platform's safety.

Responsible Gaming

21.com understands the importance of a safe and controlled gaming environment, especially on the mobile casino platform. Their commitment to responsible gaming is evident in several practical tools they offer players. Setting deposit, loss, and wager limits is straightforward, allowing players to manage their spending effectively. Additionally, 21.com provides easy access to self-assessment tests, a valuable resource for players to gauge their gaming habits. The readily available 'reality check' reminders further contribute to a mindful gaming experience. These features, combined with direct links to helpful organizations like GamCare and Gamblers Anonymous, demonstrate 21.com's dedication to player well-being on their mobile platform.

Self-Exclusion

As a seasoned mobile casino reviewer, I always prioritize responsible gaming features. It's crucial for players to have access to tools that help them manage their gambling habits. 21.com understands this and offers several self-exclusion options, which I've outlined below:

  • Cool-off Period: This allows players to take a short break from the Casino, typically for a pre-determined period like 24 hours, a week, or a month. It's a good option for those who feel they need a temporary time-out.
  • Temporary Self-Exclusion: A more serious step than a cool-off period, this allows players to exclude themselves from 21.com's Casino for a longer, specified duration, which could range from several months up to a year or more.
  • Permanent Self-Exclusion: This option allows players to indefinitely exclude themselves from the Casino. It's the most drastic measure, but it's crucial for anyone struggling with a gambling addiction.

It's worth noting that these tools are only effective if used responsibly. I always recommend familiarizing yourself with the specific terms and conditions related to self-exclusion on 21.com's platform. Responsible gaming should always be a top priority.

About 21.com

About 21.com

From my years navigating the online gambling world, I've seen my share of mobile casinos. 21.com is one that consistently pops up, so I decided to take a closer look. Its reputation is generally positive, with players praising the sleek mobile interface and diverse game selection. Navigating the site is a breeze, and the games load quickly, a crucial factor for mobile play. They've partnered with a range of software providers, ensuring a variety of slots, table games, and live dealer options optimized for mobile. While the game selection is impressive, it's important to note that game availability can vary depending on your location. Customer support is available via live chat and email, and while generally responsive, there have been some reports of delays during peak hours. One standout feature is their tiered welcome bonus structure, offering new players a choice of rewards. However, remember to always check the terms and conditions as wagering requirements apply. Overall, 21.com provides a solid mobile casino experience, especially for players who appreciate a user-friendly interface and a variety of games.

Quick facts

Year founded: 2018

Account

21.com's account setup is straightforward, allowing for quick registration and login. A single account grants access to their casino and sportsbook, which is convenient for players interested in both. While the account management area is generally user-friendly, some might find the layout a bit basic. Important information like bonus details and wagering progress is readily available, but the design could be more visually appealing. Security features are standard, with two-factor authentication offered for added protection. Overall, 21.com provides a functional account system that prioritizes ease of use over flashy features.

Support

21.com offers decent customer support, though it could be better. Live chat is the quickest way to get help and is generally responsive. Email support (support@21.com) is available as well, but expect a longer wait time for replies. While no phone number is readily advertised for direct contact, you can request a callback through the live chat feature. While I appreciate the callback option, a readily available phone number would be a definite plus for players who prefer direct communication. Overall, the support is functional, but having readily accessible phone support would significantly improve the experience.

Live chat: Yes

Tips & Tricks for 21.com Mobile Casino Players

  1. Understand the Mobile Experience: 21.com's mobile casino isn't a separate app; it's a browser-based platform. This means you can access it on any device with a decent internet connection. Check if your preferred browser is compatible for optimal performance.

  2. Bonus Savvy: Before diving into 21.com's welcome bonus or any other promotion, carefully read the terms and conditions. Pay close attention to wagering requirements, game restrictions, and expiration dates. A seemingly generous bonus can be less appealing with strict wagering requirements.

  3. Game Selection on the Go: 21.com offers a variety of games optimized for mobile. Focus on games designed for smaller screens. Slots generally translate well to mobile, but check how table games like blackjack or roulette function on your device before placing real money bets.

  4. Manage Your Bankroll Wisely: Mobile play can make it easy to lose track of your spending. Set a budget before you start and stick to it. Use 21.com's responsible gambling tools, like deposit limits, to stay in control.

  5. Connection is Key: Mobile casino gaming relies on a stable internet connection. Avoid playing on unreliable Wi-Fi or in areas with weak cellular coverage. A dropped connection mid-game can be frustrating and potentially lead to lost bets.

  6. Customer Support on Hand: Familiarize yourself with 21.com's mobile customer support options. Check if they offer live chat, email, or phone support accessible from your mobile device, in case you encounter any issues.

FAQ

Is 21.com's mobile casino easy to use on my phone?

21.com's mobile casino is designed for a smooth, user-friendly experience on most smartphones and tablets. It's easily accessible through your device's browser, so no app download is required. The interface is clean and intuitive, allowing for quick navigation between games and features.

What games can I play on 21.com's mobile casino?

You'll find a wide variety of slots, table games, and live dealer options optimized for mobile play. Popular titles are readily available, and new games are added frequently. While the selection might not be as extensive as the desktop version, it still offers a diverse gaming experience.

Are there any special bonuses for mobile players at 21.com?

21.com occasionally offers promotions specifically for mobile users. It's worth checking their promotions page regularly for the latest deals and bonus codes. Sometimes, these bonuses can include free spins or deposit matches exclusive to mobile play.

What are the betting limits on mobile casino games?

Betting limits vary depending on the specific game you choose. Generally, 21.com caters to both casual players and high rollers, offering a range of betting options to suit different budgets.

Can I use the same account for mobile and desktop?

Yes, you can seamlessly access your 21.com account across all devices. Your balance, bonuses, and game progress are synchronized, allowing for a consistent experience whether you're playing on your computer or phone.

What payment methods are available on 21.com's mobile casino?

21.com supports a variety of secure payment methods for mobile users, including credit/debit cards, e-wallets, and bank transfers. Specific availability might depend on your location.

Is 21.com's mobile casino safe and secure?

21.com employs industry-standard security measures, such as SSL encryption, to protect your personal and financial information. They are licensed and regulated, ensuring a fair and secure gaming environment.

How do I contact customer support if I have a problem on mobile?

21.com offers customer support through various channels, including live chat, email, and phone. These options are easily accessible from the mobile casino interface.

Are all games on 21.com mobile-compatible?

While most of 21.com's games are optimized for mobile play, there might be a few older titles that are not fully compatible. However, the vast majority of their library is accessible on mobile devices.

Is 21.com a licensed and regulated mobile casino?

Yes, 21.com holds licenses from reputable gambling authorities. This ensures they adhere to strict regulations regarding fair play, responsible gaming, and player protection.

About the author
Thando Dlamini
Thando Dlamini
About

Thando Dlamini, a vivacious 22-year-old from South Africa, seamlessly blends her love for the vibrant world of online casinos with her meticulous localization skills, making the digital gaming experience truly South African.

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